1. Introduction
Welcome to Piaprop. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at privacy@piaprop.com.
When you visit our website and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we describe our privacy policy. We seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it.
2. Information We Collect
We collect personal information that you voluntarily provide to us when registering on the platform, expressing an interest in obtaining information about us or our products and services, or otherwise contacting us.
Personal Credentials: Names, phone numbers, email addresses, mailing addresses, billing addresses, passwords, and contact preferences.
Real Estate Listings & Preferences: Information regarding properties you buy, rent, bookmark, search for, or list on our platform.
Device & Usage Data: IP addresses, browser characteristics, operating system, language preferences, referring URLs, device names, and location data.
Cookies & Metadata: Session tracking data, activity history, and search behavioral patterns collected via cookies and beacons.
3. How We Use Your Information
We use personal information collected via our platform for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.
Facilitating Transactions: To facilitate account creation, login processes, and connect buyers directly with verified real estate agents.
Improving Spatial AI: To optimize our search tools, verify listings using machine learning models, and curate matching property recommendations.
Platform Communication: To send you administrative updates, marketing newsletters, and alerts regarding saved properties.
5. Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal info, transmission of personal information to and from our platform is at your own risk.
6. Your Rights
In some regions (like the European Economic Area), you have certain rights under applicable data protection laws. These may include the right:
Access & Portability: To request a copy of the personal information we hold about you at any time.
Correction & Erasure: To request that we update, amend, or entirely delete inaccurate or outdated personal files.
Restrict Processing: To object to or limit the ways we handle your behavioral and spatial searching history.
8. Third-Party Links
The platform may contain advertisements from third parties that are not affiliated with us and which may link to other websites, online services or mobile applications. We cannot guarantee the safety and privacy of data you provide to any third parties.
9. Children's Privacy
We do not knowingly solicit data from or market to children under 18 years of age. By using the platform, you represent that you are at least 18. If we learn that personal info from users less than 18 years of age has been collected, we will deactivate the account and take prompt measures to delete such data from our records.
10. Changes to This Policy
We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.
11. Contact Us
If you have questions or comments about this policy, you may email us at privacy@piaprop.com or contact us by post at:
Piaprop Legal & Compliance Team
Bole Sub City, Kebele 03
Addis Ababa, Ethiopia
Email: privacy@piaprop.com